abcteach blog

Summer is just around the corner! As you begin the last few weeks of your school year, here are some helpful tips for a smooth transition into summer membership.

Summer Email Address
Many school districts do their cleaning, purging, updating, and computer maintenance over the summer. If your account is a school address and the system is closing for the summer months, please send your home email to support@abcteach.com. This will insure that you continue to receive Member Newsletters, account reminder/ login reminder emails, and that we can reply to anything you send our way. When school is back in session, we can easily reestablish your school email as your account address.

If your school email is accessible over the summer, changes to your account aren’t necessary. Just check with your district Tech Department if you are unsure.

“You’ve Got Mail!” – Adjusting Your Filters
abcteach’s Tech Support is here to answer your questions and help with any problems you may be having. Simply email us at support@abcteach.com, we reply to each and every one.

To make sure that you receive our replies, please include abcteach in your list of safe email addresses. One of the issues we encounter with following up is that filters haven’t been adjusted and our emails land in Spam or Junk Mail folders. If you don’t get a response from us within 24 hours, please email us again. Your filter was likely the cause.

To adjust your settings, add support@abcteach.com to your acceptable mailer, allowable mail, Buddy, or white lists. This assures that our emails will arrive safely in your Inbox. Make sure to do this at both your home and school computer. Ask the school tech if you’re unsure how to add abcteach to allowable mail at school.

Occasionally, district servers automatically filter what they think is a junk email, leaving you with no control. If this happens, please let us know and remember to include your home email address in the message. We will send a cc reply to you there. In respect of your privacy, abcteach never initiates the contact to you; we only ‘reply’ to emails sent to us.

We hope that you have a safe and happy summer vacation. As always, if you have any questions or need assistance, abcteach is here for your support. Please do not reply to this blog entry; direct all responses/questions to support@abcteach.com.

Posted by abcteach’s Member Services Team

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